In an increasingly volatile world, the tourism and hospitality sectors face significant challenges from crises and natural disasters. The 2024 Special Talk: Crisis and Disaster Management in Service Industries will provide effective strategies to help service businesses navigate these challenges while unveiling potential transformation opportunities.
During the event, experts will analyze the impact of crises, such as pandemics and natural disasters, on the service industry, emphasizing the importance of timely response strategies and understanding consumer psychology during the recovery process.
Our speaker
Professor Brent Ritchie, Dean and Head of School, School of Business at The University of Queensland. With extensive expertise in tourism risk management, Professor Ritchie has published numerous research papers and supervised many doctoral candidates. His research focuses on risk attitudes and consumer behavior in tourism, establishing him as an authority on this critical topic.
Event details
- Time: 11:00 AM – 12:00 PM | Thursday, October 3, 2024
- Location: Ground Floor Meeting Room, 196 Tran Quang Khai, Tan Dinh Ward, District 1
- Register to attend here.
Note: Please complete your registration by 11:30 AM on October 2, 2024.
Don’t miss this opportunity to gain insights from an expert and engage in a vital conversation about crisis management in the service industries!
